About us

Who we are

Ana Web Solutions is a family‑owned customer service company passionate about creating secure and professional support. We are a small but dedicated team of three, based in Serbia, delivering Swedish‑language customer service and web solutions to businesses in Sweden.

Our way of working

We handle incoming cases via both phone and email, design websites and graphics with a focus on high quality, accessibility, and personal contact. All our work is built on a solid foundation with clear agreements and strict compliance with GDPR and confidentiality requirements, so both you and your customers can feel completely secure. As a family business, we value close collaboration and long‑term relationships, aiming to be an extension of your company.

For businesses that want to grow

Our solution is specially designed for companies looking to expand and polish their online profile while offering customers a professional experience. With us, you can focus on what you do best, while we take care of customer support and your online identity.

Our drive

As a private, family‑owned business, we draw our energy directly from our customers. When collaboration flows smoothly, cases are handled efficiently, and results turn out great — that’s when we feel we truly make a difference.

We believe customer service is not only about solving problems, but about creating positive experiences and building long‑term relationships. Every satisfied customer gives us the strength to keep developing and deliver even better solutions.

Alongside our core team, we also have two four‑legged colleagues — our office dogs Kicki and Micki — who always make sure we keep our spirits high and spread joy in the workplace.

If you’re curious about other parts of the service, you’re more than welcome to reach out to us we’ll be happy to answer your questions.

📍 Subotica Serbien